Privacy Policy

Last updated: January 2024

1. Introduction

Broad-Cast.ai ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

2.1 Information You Provide

  • Account Information: Name, email address, and authentication credentials when you create an account
  • Payment Information: Billing details processed through our payment provider (we do not store full payment card numbers)
  • Content: Data sources you connect, scripts you create, and content you upload
  • Communications: Messages you send to our support team

2.2 Information Collected Automatically

  • Usage Data: Pages visited, features used, and actions taken within the Service
  • Device Information: Browser type, operating system, and device identifiers
  • Log Data: IP addresses, access times, and referring URLs
  • Cookies: Session cookies for authentication and preferences

3. How We Use Your Information

We use collected information to:

  • Provide, maintain, and improve the Service
  • Process transactions and send related information
  • Send technical notices and support messages
  • Respond to your comments and questions
  • Analyze usage patterns to improve user experience
  • Detect, prevent, and address technical issues
  • Comply with legal obligations

4. AI Processing

Our Service uses artificial intelligence to generate content. When you use AI features:

  • Your content sources are processed to create embeddings and enable search
  • Generated scripts are created based on your sources and prompts
  • We may use anonymized, aggregated data to improve our AI models
  • Your specific content is not used to train AI models shared with other users

5. Data Sharing

We do not sell your personal information. We may share data with:

  • Service Providers: Third parties who assist in operating our Service (hosting, analytics, payment processing)
  • AI Partners: AI service providers (e.g., Google Gemini, ElevenLabs) to provide features - subject to their privacy policies
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. After account deletion:

  • Personal data is deleted within 30 days
  • Content and generated scripts are permanently removed
  • Backups are purged within 90 days
  • Anonymized analytics data may be retained indefinitely

7. Data Security

We implement appropriate security measures including:

  • Encryption of data in transit (TLS) and at rest
  • Regular security assessments and updates
  • Access controls and authentication requirements
  • Secure data center infrastructure

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate or incomplete information
  • Delete your personal information
  • Export your data in a portable format
  • Opt out of certain data processing activities
  • Withdraw consent where processing is based on consent

To exercise these rights, contact us at legal@broad-cast.ai.

9. Cookies

We use cookies for:

  • Essential Cookies: Required for authentication and security
  • Preference Cookies: Remember your settings and preferences
  • Analytics Cookies: Help us understand how visitors use the Service

You can control cookies through your browser settings, but some features may not function properly without them.

10. Third-Party Services

Our Service integrates with third-party services including:

  • Clerk: Authentication and user management
  • Google Gemini: AI content generation
  • ElevenLabs: AI voice synthesis
  • OpenAI: Text embeddings

These services have their own privacy policies governing their use of your data.

11. Children's Privacy

Our Service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us.

12. International Data Transfers

Your information may be transferred to and processed in the United States. By using the Service, you consent to such transfers.

13. California Privacy Rights

California residents have additional rights under the CCPA, including the right to know what personal information is collected and the right to request deletion. Contact us to exercise these rights.

14. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or through the Service. Continued use after changes constitutes acceptance.

15. Contact Us

For privacy-related questions or concerns:

Email: legal@broad-cast.ai
Location: Mountain Home, AR 72653